How to Build a Workplace Culture that Attracts the Best Talent with Ben Branson-Gateley

StartupHR TechnologyPerformance Management
Written By Naomi Haile
 

Listen to the episode on Spotify / iTunes / Castbox / Stitcher / Google Podcasts

Listen to the episode on Spotify / iTunes / Castbox / Stitcher / Google Podcasts

Ben Branson-Gateley is the founder and CEO of CharlieHR. CharlieHR is a market leading Human Resources Information System (HRIS) platform for small businesses in the UK. Ben has experience building 3 companies. And back in 2015, he started CharlieHR alongside his 2 co-founders.

Ben is also the host of the Culture Ops podcast where he speaks to founders, operators, heads of People and HR about their work experiences.

This episode is for you if:

  • You are curious about building a strong workplace culture when you don’t have the office as a crutch

  • You want to create a company culture that aligns with your team's values

  • You saw the rise of “flashy” tech company perks (i.e. unlimited paid time off policies) and are wondering how this practically exists in workplaces

  • You struggle with performance management in your organization

Looking for something specific? 

  • [7:18] How CharlieHR supports small businesses through an human resources software tool

  • [11:35] Looking ahead at how we build culture when we don’t have the physical office space

  • [13:00] Ben speaks about an important shift that organizations have grappled with heading into remote environments, with codifying policies… and ultimately culture

  • [17:00] Hiring for “culture fit”

  • [19:00] The key thing that founders get wrong about building diverse teams

  • [21:00] Genuine and authentic leadership

  • [23:00] Structured flexibility and what this means for the folks who work at CharlieHR

  • [23:32] The shortcomings of an unlimited paid time off (PTO) policy

  • [26:30] The work-life diagram re-defined

  • [31:30] Performance management; what’s its purpose, why organizations should do it and how to do it well

People and Resources Mentioned in This Episode

  1. How do you build culture when you don’t have the office as a crutch?

  2. The Small Business Benchmarking Report

  3. Radical Candor and Just Work by Kim Scott

Connect with Ben

Connect with Naomi

 
Naomi Haile
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