A Lively Career in the Sports Industry & Creating Intentional Fan Experiences in Sports with Mark Goudie
Listen to the episode on Spotify / iTunes / Castbox / Google Podcasts
Listen to the episode on Spotify / iTunes / Castbox / Google Podcasts
Mark Goudie is the President and CEO of the Ottawa Sports and Entertainment Group (OSEG). He’s had quite the corporate career, formally educated as an accountant. Mark has advised clients on value creation strategies with PwC Canada. And with time, he moved into the sports and entertainment industry as CFO and Vice-president of Finance & Administration with the Ottawa Senators Hockey Club and the Canadian Tire Centre.
Today, Mark oversees all facets of OSEG’s business operations including Ottawa REDBLACKS Football Club (CFL) and the Ottawa 67’s Hockey Club (OHL), concerts, major events, TD Place and the Lansdowne Live retail district.
I hope that Mark’s career is an example that your path is your path.
This episode is for you if:
You’re curious about the sports and entertainment industry and what opening up stadiums means in 2021
You want to know what it’s like being a leader at the helm of a sports organization in Ottawa
You want to understand the reach and responsibility that organizations have to speak about social causes
Looking for something specific?
[4:15] How Mark got a job at the National Hockey League (NHL) earlier in his career
[8:52] Following breadcrumb trails, staying ready for opportunities that come your way
[9:15] Are you inspired by your work environment?
[10:35] A 200 year old meeting place in Ottawa, a brief insight into this now sports venue
[15:40] Building trust and win-win relationships in life & business
[18:40] Social animals, can we find what we need to thrive strictly through our phones?
[21:20] What people are now looking to gain from their work environments compared to previous decades – and what this means for leaders
[26:25] Flexibility in career planning – is this important?
[29:05] What does it mean to build and nurture a sports collective where fans feel emotionally connected to a community?
[30:00] How mark challenged the ‘rules’ and norms around the fan experience
[32:00] Sports as a form of escapism
[40:00] How Mark has created a culture where employees are engaged and feel appreciated
Connect with Mark
Twitter: @osegmarkgoudie
LinkedIn: Mark Goudie
OSEG’s Website: https://www.tdplace.ca/oseg/
Connect with Naomi
Website: naomihaile.com
Instagram: @naomiahaile
Twitter: @naomiathaile
LinkedIn: Naomi Haile